If something has happened to the EPG server and it is not reponding / not accessible, the recovery software might be able to bring it back to normal.
The recovery software is called "RECOVERY" and can be downloaded from our website: https://www.triax.com/media/com_redshopb/files/originals/products/273901-274000/492095-epgserver-sw-xmls-fw-re2-273966.zip
How to use this software:
- downlod this recovery file
- unzip and copy to an USB memorystick ( /recovery )
- insert the memorystick into the EPGserver and powercycle the server
- the EPG server will then automatically load the new software and reboot