The SD-card problems are typically caused by one of these reasons:
- Heat and/or moist is causing bad connection between the SD-card and the socket.
- Multiple errors on the headend causing the logfile to be flooded (multiple writes). In worst case, this can corrupt the SD-card (FAT table / file structure).
- The headend is continuously busy, and the writing to the log is interrupted.
- The SD-card is bad/faulty.
To remove/fix this error:
1.
Please "Reinitialize" (format) the SD-card. If running sw. 3.x, 4.x, 5.x or 6.x the format of the SD-card will not affect the operation of the headend (it will continue operation and broadcasting services).
When running sw. 3.x, 4.x, 5.x or 6.x, the SD-card is used as a backup for the config, license and system files. These files will automatically be copied from the controller memory to the SD-card after the format.
The Logfile and the update packages are also stored on the SD-card and only on the SD-card. These files will be lost during the format. If needed, please download the logfile before the format.
2.
If the error persists after the SD-card format, the next step is to remove the SD-card and insert it again. This is to clear a possible bad contact between the SD-card and the socket.
The SD-card is placed on the system controller board (power down the headend and remove the cables and the coverplate) :
3.
The last step will be to replace the SD-card.
If replacing the SD-card, the new SD-card should be equal to the old one if possible ( What SD Card does the headend use? )
The new SD-card must be formatted using FAT32.
After replacing the SD-card, the "SD-card error" will appear one time and the SD-card must be "reinitialized" (formatted by the system controller and data copied to it).