TRIAX Technical Support

IP-TV 1

• General info regarding IP-TV

DVB-I 1

• DVB-I

TDX/TDH general 50

• How to Software Upgrade the headend (Sw3.x -> SW4.x)
• How to use 'DVB Stream Explorer Standard Edition' for recording a transport stream
• TDX/TDH: Default management IP-address / Reset the IP-address
• How to format filesystem in Flash
• How to force the headend in failsafe mode

View all 50

TDX/TDH Modules 15

• How to update software on modules to 'Running Software Version'
• Configure a DVB-T/T2 input module
• How to setup IP-Out backend
• HowTo balance services on the IP-output board
• AV-input module ( VGA interface connections)

View all 15

TDX Conditional Access / Simulcrypt 5

• Samsung DRM and TDX simulcrypt
• Passing EMM / ECM through the headend
• Bisskey using the Quattro CAM
• Bisskey using the SMiT BISS CAM
• Not possible to save changes on CA

TDX/TDH Accessories 1

• Which SD card does the headend use?

TDcH general 7

• TDcH: Default IP-address and password
• TDcH: Factory reset
• TDcH: Failsafe / Recovery
• TDcH: Software download
• TDcH: IPTV multicast problems when using Aruba switches

View all 7

Configuration examples 1

• TDcH: IPTV input configuration

Other Modulators 3

• MOD-101C
• MOD-101T
• MOD-103T

IP-streamer 1

• TDHI ( HDMI/RCA-input to IP-output)

Network 5

• Network requirements
• Chromecast is not visible in the "Unregistered Chromecasts" list
• Unable to access the pairing web page on the guest smartphone.
• Unable to find the "Cast" icon on the guest device after a successful pairing
• Casting works with all devices except iPhones

General info 0

Ethernet over Coax (EoC) 35

• How do I upgrade the software?
• EoC Data and Facts
• Using the low frequencies with EoC
• How to reset the administrator login to the EoC Controntroller
• How to disable WiFi or Ethernet port on an Endpoint?

View all 35

Multimedia over coax (MoCa) 2

• MoCa: TEOC-211 and TECW-211
• MoCa: TEOC-110

Hardware 8

• Approved TV models as of Nov.2018 / Release 3.0
• Approved Display models
• Samsung-TV setup documents
• LG-TV setup documents
• How to setup Samsung Smart TV

View all 8

Software 3

• RouterOS v. 6.38.5 vulnerability
• Router OS 6.42.1 - fixed wireless problem with Apple devices
• Do not use Mikrotik SW. Version 6.43 or newer.

Frontend Deployment 1

• In Touch Frontend Deployment to V3 on LG SmartTVs

Digital Signage 2

• How can I create high-quality powerpoint slides and high-quality pictures?
• Software upgrade

Product Licenses 8

• TDX / TDH / TDcH: HowTo Purchase and Retrieve a license
• Product Registration
• TDX/TDH: HowTo enter a license / activate the headend
• TDX/TDH : How to download the 'Equiptment File' (EF)
• TDcH : How to extract the 'Equiptment File' (EF)

View all 8

Service & Return 3

• Return faulty equipment
• Manuals
• TRIAX not affected by Log4Shell Vulnerability

Aerials 1

• TRIAX 4G / 5G Directional Antenna

Coax cables 1

• CE marking for cables: EN50575 standard

Instruments 1

• Configuration File for MCT 049 and Editor Software

editIT 2

• editIT Cloud-Lösungen
• LG Player Configuration (D-Series*SM5D)

IP / Network 2

• EPG server: Unknown IP-address
• IP-TV EPG server: IGMP setup

Software related 3

• Character sets supported
• EPG server bricked / not responding / unresponsive
• EPG transfer service (used with Samsung SINC / Reach)

EoC 1

• Ethernet over Coax Installation and programming

Connectors 3

• F-Quick mount
• F-self install
• F-spring connector

Academy Basic Webinars 4

• Basic Webinar – CCTV
• Basic Webinar – Ethernet over Coax + WiFi
• Basic Webinar – TDX Black Edition Headend
• Basic Webinar – TRIAX In Touch

Wall outlets 2

• Wall outlet (with claws) installation
• Wall outlet (without claws) installation

NVR 9

• How to set up Motion Detection (MD)
• How to set up the recorder from the Wizard and log in
• How to set up Video Cover?
• How to setup Email notification on the NVR
• How to connect upto 16 cameras to the NVR16

View all 9

PSU 0