TDcH/TDmH general
Overall articles
Default management IP Address The default management IP-address of the TDcH is : 192.168.0.100 You must make sure your computer is on the same network, in...
Thu, 19 Jan, 2023 at 9:34 AM
In case you need to factory reset the headend, it can be done by following the 4 steps: Power off Press reset button above the LED and hold (use a pap...
Tue, 29 Nov, 2022 at 10:52 AM
Should the TDcH fail and become unresponsive / bricked, the headend can be recovered using Failsafe. Power off Press reset button above the LED and ho...
Thu, 19 Jan, 2023 at 9:34 AM
The TDcH uses pr. default the IPTV multicast address range 239.0.0.x /24 If using HP Aruba network switches, this IP range will cause problems. The re...
Thu, 19 Jan, 2023 at 9:51 AM
When using IPTV input or output, the TDcH must be equipped with a SFP module. The SFP modules supported are: RJ45 copper or Fiber (1000Base-T or 1000B...
Tue, 7 Jun, 2022 at 8:55 AM
If you need a copy/backup of the service list, it can be done in an easy way. Navigate to the service overview: Select all (highlight the te...
Thu, 19 Jan, 2023 at 9:31 AM
TDX TDH-800 TDcH (Compact headend) TDmH (Mini Headend) If you need to download software for the Triax headends ( TDX, TDH-800 or TDcH / TDmH...
Wed, 25 Sep, 2024 at 8:53 AM
When requesting Technical Support for a TDcH or TDmH Headend a Log File should be downloaded from the affected Headend and sent to support@triax.com
Wed, 25 Sep, 2024 at 9:01 AM
When ordering a License for a TRIAX TDcH or TDmH Headend you will need to download an Equipment File and send to support@triax.com along with details of the...
Wed, 25 Sep, 2024 at 8:57 AM
Upon receipt of the License File from TRIAX Support the .json file will need to be uploaded to the Headend Follow the instructions on the attachment here:
Wed, 25 Sep, 2024 at 9:00 AM