TDcH/TDmH general
Overall articles
Default management IP Address The default management IP-address of the TDcH is : 192.168.0.100 You must make sure your computer is on the same network, in...
Thu, 19 Jan, 2023 at 9:34 AM
In case you need to factory reset the headend, it can be done by following the 4 steps: Power off Press reset button above the LED and hold (use a pap...
Tue, 29 Nov, 2022 at 10:52 AM
Should the TDcH fail and become unresponsive / bricked, the headend can be recovered using Failsafe. Power off Press reset button above the LED and ho...
Thu, 19 Jan, 2023 at 9:34 AM
The TDcH uses pr. default the IPTV multicast address range 239.0.0.x /24 If using HP Aruba network switches, this IP range will cause problems. The re...
Thu, 19 Jan, 2023 at 9:51 AM
When using IPTV input or output, the TDcH must be equipped with a SFP module. The SFP modules supported are: RJ45 copper or Fiber (1000Base-T or 1000B...
Wed, 7 Jan, 2026 at 12:43 PM
If you need a copy/backup of the service list, it can be done in an easy way. Navigate to the service overview: Select all (highlight the te...
Thu, 19 Jan, 2023 at 9:31 AM
When requesting Technical Support for a TDcH or TDmH, a Headend a Log File should be downloaded from the affected Headend and sent to: support@triax.co...
Tue, 7 Jul, 2026 at 12:10 PM
Before ordering a License for a TRIAX TDcH or TDmH Headend on the TRIAX Website, you will need to download an Equipment File and send that along with detail...
Tue, 7 Jul, 2026 at 12:24 PM
Upon receipt of the License File from TRIAX Support the .json file will need to be uploaded to the Headend Follow the instructions on the attachment here:
Wed, 25 Sep, 2024 at 9:00 AM
Download the latest Software Update and Release Description at triax.com then follow the attached guide to upload the new Software to the Headend
Mon, 6 Jul, 2026 at 4:33 PM