TDcH/TDmH general
Overall articles
Default management IP Address The default management IP-address of the TDcH is : 192.168.0.100 and can be accessed via Ethernet Port 1 on the front of the...
Thu, 9 Jul, 2026 at 2:17 PM
In case you need to factory reset the headend, it can be done by following the 4 steps: Power off Press the recessed reset button above the LED and ho...
Thu, 9 Jul, 2026 at 2:28 PM
The TDcH uses pr. default the IPTV multicast address range 239.0.0.x /24 If using HP Aruba network switches, this IP range will cause problems. The re...
Thu, 9 Jul, 2026 at 2:58 PM
When using IPTV input or output, the TDcH must be equipped with a SFP module. The SFP modules supported are: RJ45 copper or Fiber (1000Base-T or 1000B...
Wed, 7 Jan, 2026 at 12:43 PM
If you need a copy/backup of the service list, it can be done in an easy way. Navigate to the service overview: Select all (highlight the te...
Thu, 19 Jan, 2023 at 9:31 AM
When requesting Technical Support for a TDcH or TDmH, a Headend a Log File should be downloaded from the affected Headend and sent to: support@triax.co...
Tue, 7 Jul, 2026 at 12:10 PM
Before ordering a License for a TRIAX TDcH or TDmH Headend on the TRIAX Website, you will need to download an Equipment File and send that along with detail...
Tue, 7 Jul, 2026 at 12:24 PM
To order a License: Download the equipment file from the Admin Menu of the Headend (save “WITHOUT” renaming the file) and go to: triax.com / tech ...
Thu, 9 Jul, 2026 at 3:13 PM
Download the latest Software Update and Release Description at triax.com then follow the attached guide to upload the new Software to the Headend
Mon, 6 Jul, 2026 at 4:33 PM
Detailed instructions on the features and configuration options of the TDcH/TDmH Platform Please review before requesting support TDcH / TDmH User...
Thu, 9 Jul, 2026 at 3:17 PM